Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been received and confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders or unexpected delays, processing times may be extended. We will notify you if there is a significant delay affecting your order.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 7–14 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or peak shipping periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available) so you can monitor the progress of your delivery.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the courier service to investigate the issue and assist in finding a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team and we will be happy to assist you.